Frequently Asked Questions

  • Each jar contains a complete dry dessert mix with all the dry ingredients pre-measured and layered inside. You add a few fresh ingredients from your kitchen — like eggs, butter, or milk — follow the included recipe card, and bake. Desserts that taste from scratch because they are from scratch. You just skip the measuring.

  • Not at all. Every jar comes with a step-by-step recipe card. If you can stir and set an oven timer, you can make these.

  • Each product is different. Common additions are eggs, butter, milk, or cream cheese — basic items you probably already have. The exact ingredients are listed on the front of every jar and on the included recipe card.

  • Unopened, our mixes are shelf-stable for 6-12 months when stored in a cool, dry place. Check the jar for the best-by date.

  • Our standard mixes contain wheat flour. We offer gluten-free substitution guides for customers who want to swap in gluten-free flour at home. Contact us at info@biscayneandbourbon.com for details.

  • Our standard mixes contain sugar. We offer sugar-free substitution guides using monk fruit sweetener for customers who prefer a lower-sugar option. Contact us at info@biscayneandbourbon.com for details.

  • Sunday Morning contains pecan pieces. All other products are made in a shared kitchen where tree nuts are present. Check each product listing for specific allergen information.

  • Absolutely. Our jars make great gifts. You can ship directly to the recipient — just enter their address at checkout. The jars look beautiful on their own.

  • Flat rate $9.99 on all orders. Free shipping on orders over $75. Local pickup is free — select at checkout.

  • Orders ship within 3-5 business days via USPS. Delivery takes 3-7 business days depending on your location.

  • Not at this time. We currently ship within the United States only.

  • Yes. We offer wholesale pricing for retailers, cafes, and gift shops. Minimum order is 12 jars. Contact us at orders@biscayneandbourbon.com for our wholesale pricing sheet.

  • Contact us at hello@biscayneandbourbon.com within 7 days with your order number and a photo of the damaged product. We will replace it or issue a full refund. No hassle.

  • Because our products are food items, we cannot accept returns on opened products. If your order arrives damaged, broken, or incorrect, we will make it right. See our Return & Refund Policy for full details.